Return & Refund Policy

At Satellite Radio , we want you to be satisfied with your purchase. If you are not satisfied, you may request a return subject to the conditions below.

1. Return Period

Eligible products may be returned within 30 days of delivery unless a different return period is specifically stated on the product page.

2. Return Conditions

To be eligible for a return, products should generally be:

• Unused or in like-new condition.
• Returned with original packaging where reasonably possible.
• Returned with included accessories, manuals and components.
• Free from damage caused by misuse or improper installation.
• Accompanied by the original order information.

3. Non-Returnable Items

Certain products may not be eligible for return, including products identified as final sale, clearance items, personalized products or other items clearly identified as non-returnable before purchase.

4. How to Request a Return

1. Provide your order number and reason for the return.
2. Wait for return instructions or authorization where required.
3. Package the product securely.
4. Ship the product according to the instructions provided.

5. Return Shipping

Unless the item is defective, damaged in transit, or we sent the wrong item, the customer may be responsible for return shipping costs.

6. Refunds

After we receive and inspect the returned product, we will determine whether the return qualifies for a refund.

Approved refunds will generally be issued to the original payment method. Your bank or payment provider may require additional time to post the refund.

7. Damaged or Incorrect Items

If you receive a damaged, defective or incorrect product, contact us as soon as possible and provide photographs and your order information so we can review the issue.

8. Exchanges

[Business Name] [does / does not] offer direct product exchanges. Where exchanges are not available, customers may return an eligible product and place a new order.

9. Refund Delays

Once a refund has been issued, the time required for the funds to appear in your account depends on your bank or payment provider.